Emergencies & After Hours Care
If you need advice for the care of your child or if you believe your child needs urgent care after office hours, please call 770-394-2358 or 770-664-9299.
Our answering service will take a message and an advice line nurse will promptly return your call. The nurse will notify the on-call physician of any emergencies.
If you do not receive a call back within 20 minutes, please call again. If you have caller I.D. and call block, please deactivate it by pressing *87 when awaiting a return call from our office, answering service, or physician on call. This will expedite your receiving a call back. You can reactivate it by pressing *77 after you have heard back from us.
Patients who must be seen after hours for emergency care are generally seen at Children's Healthcare at Scottish Rite.
We urge you to contact our office prior to taking your child to an "Urgent Care" facility. Choosing the wrong facility may mean that your child will need to be referred to another center for further testing or care. We recommend CHOA Urgent Care facilities. This will increase your costs and delay the proper treatment of your child. If you are a part of a managed care plan and do not receive authorization from us prior to your visit, your insurance may not pay for this treatment.
We are on call 24 hours a day for emergencies.
Emergencies
If an emergency should arise, please call 911.
Emergencies are considered to be those conditions that are life-threatening: loss of consciousness, severe bleeding, seizure, etc. In the case of minor emergencies (lacerations, cuts, mild fractures, sprains), please call our office first for instructions.
Help is available 24 hours a day, 7 days a week:
- Suicide & Crisis Hotline: call 988
- National Suicide Prevention Lifeline: call 1-800-273-TALK (8255) En Español: 1-888-628-9454
- Crisis Text Line: Text “HOME” to 741-741
- Poison Control: call 1-800-222-1222 or visit us at www.poison.org
On-Call Providers
The doctors take emergency calls from their homes after hours.
Call the main office number, and our answering service will page a doctor to call you back. Please save routine questions (mild illness, appointments, prescription refills) for the morning.
We encourage you to refer to our website first, when practical, before calling the office.